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Technical Support Contracts |
Technical Support Contracts – Triple Diamond Partnership Program
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With Mitsubishi’s Triple Diamond Partnership Program Help Is There When You Need It
We know how much you rely on your Mitsubishi equipment…. And how important it is that it’s always working properly. That’s why prompt, reliable service is so important to you… and to MC Machinery Systems.
When you cover your equipment with a Triple Diamond Partnership Program technical support contract, you have the confidence of knowing that you’re protected by one of the largest EDM service networks in the industry.
All new Mitsubishi products are backed by our standard manufacturer’s warranty. Beyond our comprehensive standard manufacturer’s warranty, we offer customers two additional programs: Technical Support Contracts and Extended Warranties.
Click Here for More on Extended
Warranties >>
Technical Support Contracts
* Unlimited Technical Phone Support with Extended hours.
* Unlimited 24 hrs. Access to our Technical Web Site. (See Details)
* Unlimited Software Upgrades.
* Discounts on Parts, Field Service Labor Rates, Operation Training Classes and more.
* More than 15 Service Locations across North America.
* Factory Trained Service & Support Engineers.
* Professional, Fast, personal attention to all your service needs.
View a Comprehensive List of EDM Services Included Here >>
View a Comprehensive List of Laser Services Included Here >>
Become a Triple Diamond Member and Enjoy all the Benefits of Our Extended Warranty Program
EDM Member Registration >>
Laser Member Registration >>
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All our Warranties and Technical Support Contracts Include Access to the Triple Diamond Member Area of Our Website
New On-line parts research center!
Completely illustrated and hyperlinked Parts Catalog. This new research
library let's you quickly and easily search for the parts you need.
Now you can get your technical help online!
Whether it's a parts question, a repair need, or application support, our new web functionality gives you the ability to submit your requests, directly to our state-of-the-art call center.
Once received, our highly trained service & support team will contact you directly by telephone.
Technical documentation on-line 24 hours a day
The largest Laser & EDM technical library on the net! Fully hyperlinked and illustrated, this extensive area lets you quickly and easily find the latest procedures and operation methods to keep your equipment running.
* Operation Manuals
* Maintenance Manuals
* Machining Technology
* Technical Bulletins
* Wiring Diagrams
* Machine Specifications
* FAQs
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